Breaking down boundaries: An unexpected homecoming

Ramya SriramUncategorizedLeave a Comment

Last week, after several years, I felt like me. 

Even as I write these words, I’m grinning stupidly at the laptop. I feel like I’ve discovered buried gold. For a few years, I’d become this subdued, sane, watered-down person. But I now feel a homecoming, a return to my mad and muddled and silly self. I’m elated. Did I say I can’t stop grinning? I must mark this date in the calendar, celebrate this event. Maybe even get a tattoo woooo. 

In the recent past, I’ve struggled with confusing shifts in my personality. Some changes were intentional, others caught me off guard. But last week, something clicked: I felt at ease, at home, free. 

So, what did I do to discover this magic? It happened quite by accident, really. I didn’t have to go running off to the forests or mountains or jump into lakes (though that always works!) to find freedom. I put myself in the same uncomfortable situation repeatedly, till I was able to relax. I exposed myself to a situation where I felt emotionally vulnerable, increasing the dosage bit by bit. It was a simple solution. I just had to go to work every day. Who ever thought you could find liberation in your workplace? 

—
When I moved to the UK nine years ago, I had a fully remote job. I got to know my colleagues through Zoom calls and Slack party-parrot emojis. It wasn’t the same as going into a dedicated shared space on a daily basis but I didn’t miss in-office working. I got used to working in isolation, at least physically. In my next more “corporate” job, I went into the office to meet the minimum once-a-week, spoke politely, said the right things, but never once dropped my guard. The presence of a clique culture didn’t help and of course, it made me retreat even more. 

I started to put on my professional well-behaved self for work, and “saving” the real me…  though now when I look back, I’m not sure whom I was saving her for. I went out of my way to protect myself. I taught myself to clamp down on my instinctive urge to share. When I told my therapist that I’ve been very guarded, the question she asked was: “What are you guarding?” I didn’t have an answer. 

I realise this is how I’ve been for most of my 30s. I hang on to my old friends, familiar people whom I think know and accept the “real” me (even if that’s no longer who I am). I am careful and cautious about what I say to whom: I keep people at arm’s length. I rarely share anything about myself, and I’ve grown quieter and quieter with time. I have almost templatised conversation starters and fillers. I am frequently prompted by new friends to tell them what’s happening in my life: I rarely volunteer information. When I do, it’s a carefully curated version of events: nossir, I’m not going to spill my heart out for you to see in all its glorious mess. Look at me, I’m sorted and certain and invincible. 

Yet if you ask any of my friends from my twenties, you’re likely to hear that I’m loud, extroverted, friendly, and moody. I was unafraid. For a large part of my life, I wore my heart on my sleeve, ready to share my deepest secrets with anyone willing to listen. I laid myself bare for the world to see. But a few experiences changed me: a burnout at work, an abrupt end to a relationship, and the slow fading of a decade-long friendship. 

They say that the brain tries to protect you. I think mine recognised retreating as a mechanism that kept me safe. But what if it’s not in your inherent nature to be guarded? 

My heart wants desperately to connect with another human being, to share and swap stories: but my brain sets off alarm bells when I’m on the doorstep of a new relationship. It’s unsafe, it says. And so I stay where I am. But what if this space can hold strong only for so long? 

—
Before I worked remotely/in the UK, I worked in offices in India for about eight years. I made some of my best friends at work. I enjoyed the subculture of an office, the inside jokes, the endless cups of chai, the after-work hangouts. I loved the intimacy that came with seeing the same set of people every day. I missed it sorely during my 8 years of working within the walls of my home. 

I’ve started to acknowledge that at the core of my personality is the unshakeable love of people. It is in my innate nature to trust someone else easily, without inhibition. I crave a connection with people: the bus driver, the market stall owner, a new friend, an old friend, friends’ kids, anybody. It fills my heart, makes me sing. I want to do things for other people and I want to be rewarded with those good feelings. It’s that feeling when I told the person selling tea at an airport that it was the best tea I’d had – his resplendent smile is not something I’ll forget easily. It’s the feeling when I make a joke and someone laughs, or when someone makes a joke, catches my eye and we burst out laughing. I crave those moments. I want to be able to tell someone my secrets. I want to listen to your secrets. I live for little moments of connection. Fuel. 

—
When I took on my current job, I did so with a new resolve, encouraged by my partner: I would do this without fear. After two years of therapy, I decided to use work as a testing ground to practise everything I’d learned. 

When I started going into the office, I was overwhelmed by the physical proximity of people.  Suddenly it felt like everyone was in my personal space. But I tried not to resist it. I challenged myself to relax, ironic as that sounds. I gave myself downtime and ran off to hiding spaces when I wanted to escape. I revealed a little more about myself. I asked questions. I listened. 

I told a colleague one day about my social anxiety. Delivered in my best oh-so-casual tone, I mentioned that I was socially nervous haha, and that I’d struggled in my previous job. The person I delivered this to was so kind and their response made me feel so… accepted. It was a feeling that was so new to me, simply because I hadn’t given anyone a chance to accept me for a very long time. 

I seek out kindness, but when someone offers it, I am alarmed because I don’t know what to do with it… my immediate reaction is to give back. It’s a pattern that my therapist and I are slowly unraveling. I will tell you how it’s going someday. 

And so I went into work non-stop to combat my own winter blues. I went when there were thirty people in the office, I went when there were three. I stopped rejecting invitations for walks, for tea, for lunch. I agonised over whether to make Christmas cards for everyone, for fear of being thought of as “too much”. But I did it anyway, because it felt like the natural thing to do. I went for a walk with my colleague to eat ice cream and feed the swans in the lake. In dropping my guard, I was dropping an anchor. And every time I was afraid, I did it anyway. Each time, I was inching closer and closer to me. 

A large part of my adulthood has been about laying down boundaries so as to not feel vulnerable and exposed. A considerable amount of energy has gone into understanding where to spend my resources and how to protect my peace of mind.

But now I want to erase some of those boundaries. Maybe a door now, instead of a moat. Take a look into my heart, glorious mess and all. I would have rather have tried than to have shut myself off completely. 

I wish to distribute myself. Like pieces of cake, take. 

Maybe I’m opening up myself a bit too much, maybe I’m inviting trouble. Maybe my innate nature to trust people without inhibition will spell heartbreak. Maybe exposing myself so much will only bring hurt. But if that comes with the joy and freedom of being me, it might be a price worth paying.

A strange, surreal life: is it all a dream?

Ramya SriramUncategorizedLeave a Comment

My life has taken on a strange dream-like quality nowadays. In fact, it seems to get more and more surreal, in ways I cannot fully explain. I used to think that my childhood had that abstract quality about it – you know, in which the specifics jump out, but the overall image is a bit fuzzy. That’s exactly what my adulthood feels like. I can pinpoint specific incidents and experiences that prompt a certain response, but the overall experience is somewhat vague. Life seems absurd even as I live it. Not absurd in a laughable way but absurd in that I can’t seem to access it despite being in it. There’s something inaccessible and unreachable about the present, isn’t there?

I wake up and do the things I’m supposed to do. I do the things I want to do. I love fiercely and hope wildly… but I still feel slightly distant. Maybe my childhood feels so solid and real because it’s in the past. I’ve already lived it and can interpret it whichever way I like, revisiting it often, changing little details here and there every time in my recounting. Maybe the past is the only thing that can be changed, and the present is as yet static, fixed.

There are moments when I feel I’m far removed from my life. Take today, for example. I was singing carols (it’s Christmas Day) in my local church in Cambridge, England, while quickly replying to a message on my phone about whether I’ve thought about freezing my eggs. Doesn’t that make for a weird picture? I go to the church here every year because I grew up singing carols in my convent-school church in India. I know the lyrics by heart. I feel nostalgic, at home. But this time, someone wished me a good holiday “all the way up to the Epiphany” – and I blinked blankly because I had no clue what that meant. He carried on, asking me where I was from, and I started to feel slightly uncomfortable at the fact that I look so evidently different. I immediately felt that familiar feeling of being a slight misfit. Anyway, I was reading about egg freezing because, as a married woman with a ticking raging biological clock, I am supposed to be thinking about reproduction and raising a family. Carols and egg-freezing: I could not reconcile this bizarre image to a definition, to anything I could recognize.

Perhaps my life has taken on this strange, dream-like quality because I’ve changed so much in the last couple of years that I don’t know myself anymore. I never really felt like a “whole” person, I was always a jumble of pieces scattered about. A couple of years ago I started therapy in an attempt to stitch these pieces together – like a patchwork quilt, if you will. But I didn’t have the opportunity to see the impact of therapy until recently, when I lost my job.

As I sat across the table from the person who had to break the news to me – I spoke calmly and carefully. After everything was sorted, during a more informal conversation, I said to him (but maybe more to myself), “I’m not shattered.” These words were true, but I didn’t really recognize the voice that said it. We talked through my options and he offered to recommend me to other jobs. I was gracious, he was kind, and it was all professional. I told myself that it was the initial shock that was helping me behave in such a composed and collected manner. There was going to be a Dark Phase after this, when I would break down and collapse in a mass of self-doubt and self-pity and take to Glassdoor to bitterly rant about the unfair layoffs. But 10 days later, I seem to be doing quite all right. Miraculously, I’m still all pieced together.

I’m not shattered, I had said to him. I wonder why I chose that word – maybe it was because for the first time, I felt like all the broken pieces of me had come together. The minute I was told that my job was at risk, my body and mind recognized it as something that needed all parts of me to come together as a whole and deal with this tough situation. I had never felt so confident and self-assured in my life. Who was this person? Was it still me, but new and improved? Wow, I felt like I must celebrate my progress, but I was a bit scared of the new unflustered version of me.

Perhaps my life has taken on this strange, dream-like quality because I’m frequently playing a game of Memory in my head. When I stepped out of the office after my last day, I was overcome and blinked back tears, wondering if I would remember what this day felt like, what this feeling felt like. Would I remember the big brown maple leaf that the autumn wind threw in my face?

I’d checked the weather that morning: “Gusty winds.” But no gust could blow me over, nossir, I told myself as I marched towards the bus stop. I noticed a row of pine trees I’d never noticed before. Pine trees. An image flashed in my head – of pine trees in Himachal, Manali, where I had gone paragliding with my dad.  I remember the exact words “I’m flying!” that I had yelled out to the tiny figures below me on the snow-covered slopes of Manali. And that scene from colourful, vibrant India seemed so vivid, so technicolour, so close to me, so much more real that the pine trees swaying outside the grey hospital building in grey wintry UK. Would I remember this day with as much clarity a few years later?

Playing the Memory game – the sun rises over the railway tracks, Cambridge and Bangalore, taken 8 years apart. 

I like mapping new feelings and emotions to something I’ve felt before, a sort of in-built pattern recognition tool, possibly as a way to help my brain to figure out how best to process it and provide an outcome. When there’s a new pattern I don’t recognize, my brain rushes to protect me, forces me to step back. When there’s a Memory card I’ve seen before, there’s an aha! moment. I know how to deal with this one. I have navigated this before. But if there’s a new card, I close it and put it back. I’m secretly delighted to be able to feel a new feeling, but I need to see more of these experiences to train the algorithm for an ideal response.

Perhaps my life has taken on this strange, dream-like quality because I simply can’t make sense of the world anymore. I sometimes have conversations with people who seem perfectly nice and sorted and suddenly they say something that seems fundamentally wrong (hint: political views) and I’m thrown off guard. On the rare days I decide to read the news, it seems to be Surreal Amplified. In India, a Hindu lady was banned from entering a temple because she ate beef. In the UK, a neonatal care nurse killed newborns. This is all ridiculous, so I go to Instagram to seek the solace of artists and musicians. The first thing I see is an artist whom I used to admire calling someone a “piece of faecal matter” because the commenter did not agree with said artist’s view on the Palestine conflict. Said artist has also proclaimed himself to be peace-loving and anti-hate-speech but will not miss a chance to exhibit moral superiority and use divisive, nasty language in the same breath. Huh? I move on. I notice a celebrity in a lovely saree. I click to see where saree is from but in the comments I find a barrage of body-shaming dialogue including names of choice animals. What on earth is going on?  Surely this can’t be real.

Perhaps this strange dream-like quality is brought on by me living in the UK. Since I moved eight years ago, my life has been divided into a great big Before and After. At first, I was determined to live in two places mentally at once, and I did it successfully for five years. When I decided I could no longer carry that burden, I was shocked to find that I was doing absolutely fine –  even better – by committing to my current life. I never thought I’d be eating Digestives with the same gusto as I ate Parle-G, or saying “Cheers” as often and easily as “Chalo”. I feel the same guilt as an NRI as I did as an Indian resident in India – the guilt that comes with the passion to do something but having that passion dwarfed by the enormity and complexity of the country’s problems. Ah, this conflict of staying suspended in between the home you come from and the one you build. Never gets old. All adding to the peculiarity.

Perhaps my life is becoming more and more dream-like as I’ve learned to rely not on people but on the predictability of nature (how ironic). I know that the horse chestnut will grow leaf-buds in spring and that the sun will come out after the rains. As a defence mechanism, I’ve learned to be wary of depending on humans, and I refuse to admit how much I need people around. I’ve learned that music and art and books and nature can not only be refuges for escapists like me but can also be steady unflinching companions, capable of offering comfort in the loneliness of times. I remember places and incidents and even people by the song I was listening to at that time, a bird I spotted, or a book I was reading. They’re very similar to the details we remember about a dream.


I spent a week in Cornwall on a solo trip and this picture of a gull above my head on a bus stop is the detail that I’ll never forget  

Perhaps my life has taken on this strange dream-like quality because it’s so different from what I imagined it would be. I thought I’d be doing life-changing work, juggling a high-impact job with two angelic children, living in the same city as my parents, have aprons neatly folded in the kitchen, and possibly even having a pet dog that my dog-whisperer husband would eventually love more than me.  But now I am, mostly by choice, pet-less, without children, not living in India. I can’t claim to be changing lives, and I’m living quite far away from my parents. There is one apron hung clumsily on the handle of the kitchen door but my t-shirts and pajamas have thick dustings of flour on them. My imagination was so real, and reality is so different from what I had imagined, that I’m taking time to catch up. And perhaps that’s why it’s impossible to be in the present – I feel like by the time we catch up, it has changed.

And so I live my life in the in-betweens – the space between who I was and who I am becoming. And perhaps this is how life is supposed to be – weird and absurd, with the rare moments of clarity carrying us through. Perhaps it’s supposed to have all the filters that give it that dreamy effect: sepia tones, grainy paper, a few things in sharp focus with the rest largely blurred. The present will always be out of reach;  we’re constantly moving forward. I think of how peaceful I feel when I’m on a train, in between destinations. I suppose that extends to life to. Aren’t we all simply in between a beginning and an end? And, perhaps all of this is really just a dream.

—————————————

The Sibelius Monument in Helsinki, Finland.  I spent a lot of time wandering around this majestic, massive sculpture, which has 600 steel pipes arranged at specific heights. Absurd but beautiful. 

Content design

Ramya SriramUncategorizedLeave a Comment

Context
Kolabtree is an open talent platform that helps businesses hire freelance scientists. Users can browse a list of experts and directly contact them.

The challenge
Build trust with potential customers by displaying testimonials across important touchpoints

The solution and my role 

Using analytics (GA) and heatmaps (Lucky Orange) I studied the user journey to identify touchpoints at which it would potentially be most effective to showcase testimonials. I reached out to customers for testimonials, which we then started testing across touchpoints such as banner ads, newsletters, landing pages, and logged-in dashboards. We customized these testimonials based on industry and business size on various pages. The testimonials helped users self-identify and feel like they’re in the right place, which encouraged them to work with us.

See example: https://www.kolabtree.com/solutions/small-businesses

Adding the testimonials to the search pages

How experimenting helped me find my purpose

Ramya SriramUncategorizedLeave a Comment

Hi, my name is Ramya and I’m a comics creator and content marketer from India, currently living in the UK. Over the last decade or so, I’ve had a really fun and interesting career path that has changed direction multiple times. I’ve agonized over finding purpose, finding that one thing that made me happy, finding something that made me feel worthy, that made me feel like I was contributing something useful to the world, and something that paid the bills. Very tricky!

One thing I’ve learned from all of this agonizing is that it’s okay to change your mind. If you don’t like where you are or if you aren’t feeling happy or fulfilled, it’s okay to try something else. Like many of us, I’ve glorified the idea of having a single purpose or a single career path and have envied people who’ve thrown themselves into all-consuming missions.

But now I know that it’s okay to have multiple purposes, varied interests, and be brave enough to chase them. Experimenting is a good purpose to have.

The journey

I’d like to share with you a little bit about my story. When I was in school, I wanted to be a designer. I was hugely involved in arts and music and writing, and in fact, I was working towards becoming a designer. This changed in the 10th grade when I went to watch something called a beating heart surgery that was being broadcast live from a hospital. There was this cardiac surgeon who was holding the beating heart of his patient in his hand, and he said, “If you want to touch someone’s heart, here’s one way to do it.” I was 15 and I had stars in my eyes.

I ran home… easily impressed!… I ran home to my parents and declared that I wanted to be a cardiac surgeon. And they were really alarmed because they said, you have to make so many sacrifices and you’re gonna have to give up, maybe give up, arts and music and things like that. And I said that I was prepared to make all these sacrifices, and so I coached for two years in an institute where I was studying for about 12 hours a day.

After year and a half, I decided that this wasn’t sustainable and this was not something I wanted to do for the next 20 years. And so I changed gear and decided to do a four year degree in engineering. I studied biotechnology, which I really liked, and at the end of my degree, I wanted to make biofuel and save the world.

But all of the opportunities were outside of India and I wasn’t prepared to leave the country back then. And I looked at all my friends and all of them were studying for an MBA and I said, oh yes, that sounds like a good option. So I ended up trying to do an MBA and I dropped out of it within five weeks and I was, I think I was the only person in the university who had both a freshest party and a fair party within a few weeks.

But then I worked with a publishing house for about five and a half years. I was an editor of science and wildlife books, which was amazing because it spark an interest in, uh, in travel writing. And I freelanced as a travel writer for a while. It was during this time that I set up The Tap, which started out as a comic strip, then became a sort of side hustle, and today it’s been a labour of love for about 12 years.

I then decided that I wanted something more creative, and so I moved on to advertising. This lasted only for a short while because much as I loved the energy and the environment, I just couldn’t take the late nights. So I made the best decision ever, which was to freelance as a creative independent professional, and I worked as a cartoonist, a content writer, a copywriter… at some point I was offering website design services. And I really enjoyed the variety of projects that I was working on.

Identifying what mattered to me

Freelancing taught me to manage my time, my workload, it taught me to be discerning when it came to picking projects, and most importantly, it taught me what I defined as success and what I valued most.

And this sort of laid the groundwork for the next few years of my career, which was about having the freedom and flexibility to work on multiple things. I then moved to the UK where I worked in a startup as a content marketer. It was a role where I felt completely at home. I continued to draw comics on the side, I continued to write travel articles, and I’ve just started writing children’s books.

I’d like to share three takeaways that’s come from a life of experimenting.

  • One is that you don’t have to quit your job to do what you love. I mean, you can if you want to, but that’s not the only way. I think it also makes sense to work towards the financial stability that gives you the freedom to experiment and to be able to afford that time and space is a huge luxury in itself..
  • The second is that you get to define what success means for you. For me, many times success is just about waking up, looking at myself in the mirror and thinking, hey, you’re not doing that bad a job. Which is, which is cool, but whether success for you is about climbing the corporate ladder, whether it’s about being independent, whether it’s, uh, about striking a balance between what you’re doing at work and something else you like doing, you are in charge of how you define that, and you don’t have to follow anybody else’s template.
  • The third is simply to be fearless. You have the power to craft the life you want to live, and nobody else is going to do it for you.. The decisions that I’ve been most terrified to take are the ones that I’m grateful for today… and when I look back, I wonder what all the fuss was about.

So, in a nutshell, it’s okay to change your mind. Do what makes you happy, whether it’s at work or otherwise. I think the pandemic has forced us to re-examine our lives and define what really matters. Don’t let fear get in the way of (you) living your life.

Test2

Ramya SriramUncategorizedLeave a Comment



A conflicted Indian abroad: Missing family and friends, being absent

Ramya SriramUncategorized2 Comments

In this article, part of a series called The Reluctant NRI, I write about my experience moving abroad and missing friends and family. It’s  not as simple as “missing” people and places though — I think it’s more a case of being absent from a scene you’ve always pictured yourself being an integral part of. An NRI is a “Non-Residential Indian” — an Indian living outside of the country. Though this is written within that context, I suspect it might be relatable for students, expats, and anyone who has moved overseas. *The cover image is the festive celebration Pongal, a harvest festival, in which the milk boiling over represents an abundance of all good things. 

One of the things that really sucks about moving out of your home country is being absent from events relating to family and friends back home. There are a dozen arguments that can be made about staying connected, regular calls and catch-ups, how distance doesn’t define closeness, how geographical boundaries don’t cage friendships, etc. And I agree with all of them. But sometimes it just sucks to be far from (what you’ve known as) home. And I think it’s great for people to acknowledge that it sucks. When I moved abroad I struggled with being homesick and lonely and was too embarrassed to talk about it or accept it as completely normal. How uncool, Ramya! I’d tell myself. Pull yourself together and enjoy the here and now! But that was easier said than done. It was only when I found out that a friend of mine was going through something similar in another country did I think that maybe it was OK to feel what I was feeling. 

Life goes on without you

What really drives home your glaring absence is when you can’t be there for someone who needs you. In the initial years of my being away I had close friends go through illness and loss, weddings and divorces. I saw friends go through happy childbirths and traumatic miscarriages. While you can find ways to support your loved ones from a distance it also sucks to not be able to physically be with them even if only to spend a few minutes in silence or have a cup of tea together. Unless you’re super rich and can afford to make quick trips back home with minimal disruption to your bank balance, health, and work life, it’s really hard to be there in person even if you really want to.

Sometimes when my mum calls and tells me she’s feeling low I start feeling low myself about not being there in person. I’m not sure how much that would change if I lived in the same country but at least I could take a 2-hour flight instead of a 12-hour one. And oh the fear and guilt and baggage that comes with being so far, of being inaccessible. When someone is ill, it’s terrifying. In some cases it makes you feel so helpless. 

One of my close friends who went through a tough time recently mentioned (unwittingly) that if I’d been closer to her I would have been of more help. I felt my heart sink, break a little. But life goes on, ignorant of your absence. People move on, just like they should, just like you should. It seems almost cruel, how life carries on relentlessly even without you. 

Sometimes when your own life seems to be on pause for a while, look around and notice how others’ lives continue as though nothing happened. Makes you think. 

Rediscovering home, in people and places 

As someone who lived with my parents after university in the home I grew up in, I think the definition of home was always a concrete, tangible, solid thing. Pressure cooker whistles from the kitchen, the neighbourhood squirrel chirping, the apartment lift beeping. That was the soundscape of home. Though I travelled frequently, I always had a fixed place to come back to, a point of return. A place of permanence that anchored me. 

But now home has become a moving, fluid, flowing concept. Maybe it always was? Maybe the definition I had for it was too narrow before?   I long for the Western Ghats forests and waterfalls that I’ve known so well… as much as I long for the pressure cooker whistles and the monkeyspeak. I miss the birds in my garden in Loughborough (where I lived earlier) as much as I do the beeping lift back home. Maybe I always had multiple definitions of home and just didn’t know it back then. I’ve realized I tend to form quite intense bonds with the places I’ve lived in, having known them intimately. The know the feeling of running my hands along the bark of the trees I’ve loved, or the feeling of grass beneath my feet. It’s like a place is submitting to you, saying hey, here’s a piece of me. It’s a complex relationship, a kind of romance. I like the comfort of having one fixed place to call home but also be able to afford the romance of exploring other landscapes and what the earth has to offer. Maybe it’s like being in a polyamorous relationship, in which you have a primary partner. But I digress… 

Growing up I was determined to not go abroad, so much so that I didn’t pursue in career in biotechnology because of it (thank god, or I probably wouldn’t be running a comic strip now). I always told myself I’d be around back home, being easily accessible to my parents, maybe even teaching or being part of an NGO/charity. But that has now changed, and now there’s a gaping gap between the envisioned me and the real me. And that becomes a part of my everyday struggle. But what I’ve realized is that I cannot be in two places at once — a very obvious thing to state, but putting it down in writing makes it more obvious. 

Before I moved, the people I surrounded myself with were real, present. Though I had a plethora of virtual/online friends, I had “real” friends whom I knew in flesh and blood and whom I could hope to meet, if not in a day, in a week or month or couple of months. Friends who knew me. We had an idea, even if vague, of what was happening in each other’s lives. With friends spread out now all over the world it’s even harder to be clued in on what’s happening with everyone. The distance, timezones, general everyday stuff that we’ve got to do, the tiring routines, new anxieties and worries… all of these turn conversations into “nothing much” responses. People are busy, everyone’s short on time. We’re more guarded about what we share, for multiple reasons (more on that here).

The first time I met someone whom I suspected would become a close friend in the UK (and she did), I remember the thrill I felt. A real person! With a physical shape and form! In the same city! We could even meet for a cup of coffee and talk face to face! Aaaa the excitement was dizzying. It took me a good four years to get to that point though. 

Festivals and homesickness 

Growing up, Diwali was one of my most disliked festivals. I hated the noise and the smoke, the whooshing rockets that just about missed my nose while I stood in the balcony, the howling dogs, the frightened, chattering monkeys, walking in the street the next morning wondering what was going to explode beneath my foot, the litter from the ladis. But every Diwali I tear up thinking of the diyas and rangoli and food back home. I’ve now found ways to battle that by creating my own version of a Diwali celebration — we all work this out eventually, of course. 🙂 But it’s still OK to miss home and miss that atmosphere. I’ve always pushed myself to do something because I thought moping around on Diwali was inexcusable. But now I know that it’s OK to mope (only for a few minutes though haha). 

Keeping the bond alive 

To sustain a relationship for a long long time, I think it’s important (at least for me) to meet at least once in a few years. And I believe that applies to places as much as it applies to people. Just like in friendships, individuals change and you have to invest in catching up with the new avatar, how a person has evolved or “weathered” under new influences and change, you have to invest in catching up with a place. Every time I go home, the place I grew up in, I notice something different. That old shop has now shut down, that bumpy road has been repaired. I find comfort in the mango and neem trees that are still going strong, complete with their resident monkeys and bats. The neighbourhood squirrel (or rather, its descendant) chirps on a hot afternoon, the beeping lift is still as annoying as ever. I wake up early and take in that early morning freshness — of a city waking up as women wear flowers in their hair and go to the temple, of the chaiwalas setting up their stalls for the day, of aunties in salwar-kurta and white sports shoes going for a brisk early morning walk. 

I find a huge sense of relief in how accessible I am to the people I love. If someone is ill, I’m right here. If someone needs to have a chat, here I am on offer! Woohoo! All of me, body and arms and face and skin. Call it self-importance, but I feel great  going back to a scene where I want to still be wanted, still be needed. Please don’t cut me out, old home. 

I meet old friends (or what’s left of them) in town. We get coffee, we go for a walk. We sit down and have a meal. We’ve changed. We talk about how life has moved from point A to point B (after going around to Z and M and others in between, as it always does). We talk sitting across the table, we swap stories and smile and laugh and joke and sing along to the bad songs that the restaurant is playing.  

I’m talking to someone in 3D, not on a screen. There’s no red button to press to end this conversation. I’m here. I’m keeping up. 

IRL, I tell myself. What a magical thing. 

A conflicted Indian abroad: Of identity and being a misfit

Ramya SriramUncategorized1 Comment

Part 3 of the series A Conflicted Indian Abroad: The Reluctant NRI, in which I write about my experiences as an Indian living in the UK. Here, I explore my unreasonably strong attachment to identity and navigate ways to dull the guilt that comes with being abroad. Read Part 1 and Part 2.

Huh, what. I’m brown? 

I was introduced to the word “brown” in its usage to describe someone only after I moved out of India. I’ve never thought of myself as South Asian or brown-skinned. I’ve never really been aware (or should I say, been made aware) of my race and ethnicity. Even after I moved abroad and settled into life in the UK, it never struck me that anybody would perceive me as different. I didn’t have a work circle or a social circle, and mostly spent my time in the park. This left me quite unaware that I was an outsider. I went to the pub, I ate scrambled eggs for breakfast. I planted daffodils and said hello to my neighbours. I assumed I was just like everyone else. I’d simply never used those words to describe people: black, white, brown. (In India there’s a different sort of  skin colour racism… but that’s a story for another time.) 

After a few years of living in the UK, I was invited to speak at a conference in Leicester about diversity in travel writing. One of the talking points was my experience as a South Asian woman living in the UK, the challenges I might have faced, and what I think of other South Asian women writers in the UK. I was quite startled by the theme as firstly I had never been conscious of this identity as a South Asian woman writer and I had never paid attention to any unique challenges I might face. 

I had assumed that my challenges were like anybody else’s in the writing space: you pitch, you win some, you lose some.

I didn’t consider myself unequal in any way – the thought simply didn’t cross my mind. When I look back now, I figure maybe that was because of some kind of privilege? My hairdresser commented once that she had never cut such thick, long, dark Indian hair, and I wasn’t sure if that was a compliment or otherwise. I gave everyone the benefit of the doubt. 

When I pursued a nature writing course online, my tutor remarked that I was a rare person in crossing boundaries, as an Indian woman living in the UK with a love of nature and comics. I read that over and over again and accepted it as true, though I wasn’t quite sure what it was that made it rare. I am Indian, I am a woman, I live in the UK. I love nature and I draw comics. Surely it couldn’t be that rare? 

But after some more years of living here, I understand what makes it rare. In fact, sometimes I get a bit worried about the variety of influences that I’ve had – it all seems so overwhelming somehow. I know the beat of the drums played in the temple next door at home as well as the rhythm to Dave Matthews’ Stay. At an event in the Loughborough market, I was surprised when I recognized most of the Salvation Army’s brass band marches as I’d marched to them in school. I’d grown up wearing jasmine in my hair and smelling marigold, but words that were deeply embedded in my vocabulary were foxgloves and snowdrops and bluebells – though I’d never seen any of those flowers back in India! I grew up with (what I thought was unlimited and unrestricted but later found was carefully monitored) access to the Internet, which helped me get some (limited) understanding of the world outside India.

Culture shock

But no matter how much TV you watch or how much Queen or Deep Purple or Alan Parsons you listen to or how much of George Orwell or Zadie Smith you read, you simply can’t know what everyday life is like in in the UK unless you actually live here. I also realize the definition of “everyday life” varies in different parts of this small country – and it can’t be generalized – just like it can’t be in India. 

The culture shock comes in so many forms. One of the things that I still can’t wrap my head around is the easy access to hot water. Every time I turn on the hot water tap and hot water comes gushing out, it takes me by surprise for the initial few seconds. What a luxury! What a comfort on a cold winter day! And every time I can’t help feeling overcome by guilt about others not having access to water at all, of any temperature. Ah, good ol’ NRI guilt. It’s starting to get real familiar. 

This evening a dog barked for exactly 3 minutes on the street. Later I opened Facebook and saw a massive conversation on the residents association group  about the dog barking. Perhaps the owners left it alone at home, they said. Poor thing. Maybe it’s in pain? Someone should go find out. What a tragedy.  

People were really upset about it. There was a big discussion. There was talk about calling the council. Or the RSPCA.  I don’t mean to say that we don’t share the same kind of compassion or concern for animals – it’s just that in India, people are simply used to focussing on bigger problems. My neighbourhood in Hyderabad is full of dogs that bark and howl into the dark hours of the night. Most people cuss and stuff their heads into their pillows and try to go back to sleep.

In India it’s true that we have to choose our battles because there are way too many to fight. We have to ignore half the problems just to survive and keep ourselves sane.

In a nutshell, the culture shock came in the form of realizing what people meant by “third world country”. It came to me in the realization that the true injustice is in this world is really about where you are born! People are always talking about not letting your birthplace, your country, define your progress or future but the reality is that the world is skewed and some people live and die in the unfavourable circumstances they are in. I also thought about how poverty is always on display in India. It is inescapable. I thought about Naipaul’s An Area of Darkness, a book that made me cringe and made my heart bleed for the India that he saw.

Well. Here, the world seemed more sanitized. The beautiful meadows and lovely cottages with their chimneys smoking, the hot water gushing from the tap, the access to cleaner air (at least in the places I’ve lived in), the public footpaths, the National Trust properties, people standing aside to give way to you on the footpath –all of this seemed like a fairytale. And I thought to myself – wow, what a place! It’s only after spending a few years that I’ve come to realize that the UK has its own share of problems and the picture isn’t as rosy as it looks.  

Misery is not a contest 

I’ve always struggled with guilt about having something that someone else can’t afford. It’s a unhealthy way to look at things – and in my adult life I think I want to move away from that guilt so much that I’m occasionally reckless with spending, as some sort of rebellion. Having gone to a Catholic school back home that had us “pray for the sick and the suffering” everyday and often reminded us of our privilege, I think that guilt was instilled in me at a very young age. 

But with time I have realized that misery is not a contest. I used to find it absurd that with clean air, clean water and somewhat enough to go around (at least in comparison), people still found so many things to be unhappy about. But now I see it differently. I realize that a kid starving in Africa didn’t mean that the intensity of hunger is not felt by someone who skips a couple of meals. You can only make measurements based on your understanding of dimensions, based on the extremes that you have experienced. It’s also unfair – it’s like saying that you shouldn’t complain about a headache because someone else might have a fractured bone. The problems are real. The pain is real. Poverty is very real – as real in the UK as it is in India. The NHS queues are real, the cost of living crisis is real. The problems are different – but they are real. 

Where do I fit?

Growing up I dreaded being an NRI. Like many other Indians, I treated NRIs with contempt and suspicion: they were a strange breed that romanced India yet didn’t seem to love it enough to live in it. An NRI, especially one that had spent some part of their life in India, would grumble about the lack of infrastructure, the scorching heat, when they only had to spend a little window of their lives here before they went back to their cushy lives (or so I assumed) in a fancy country.

I wasn’t even aware of my bias until I became an NRI and realized that many NRIs, just like Indians and everybody else in this world, are struggling to make sense of life, make money, have a sense of security and safety. I fought with my own biases. I redefined how I look at the world. I changed, over and over again, with every experience. 

So, as an Indian woman in the UK, with a love of nature and comics, where do I fit? As a guilty, reluctant NRI who wants to give back to India yet has made the choice of living here, at least for now, how do I live life? How do I turn that guilt into something useful? How do I split myself into two people and send one person back home and keep one person here? As a friend who wants to be accessible to friends and family back home yet wants to build a life and carve a space for myself here, how do I keep myself sane? As someone who identifies with old Lata Mangeshkar songs as much as I do with Jacob Collier, who can recite Wordsworth as well as appreciate Premchand, who has poached eggs for breakfast and khichdi for lunch, can I really box my identity into a geography?

And that’s maybe where I can find some comfort in the answer. Maybe all this talk about identity is slightly overrated. But maybe the attachment to identity itself is a fundamental problem: possibly even the root of “otherizing” and divide. We love boxing people into categories – brown, black, white, NRI, Indian, British, British Indian, BAME, ethnic minorities, Asian, etc.

But we are after all inhabitants of the same piece of rock, made of the same stuff. Our contexts are different, our influences, our cultures, our access to necessities and luxuries, the lines on the map around where we live. Maybe I don’t have to agonize over being called brown or an NRI or anything at all when I’m just, in the words of Pink Floyd, an “earth-bound misfit”, like  others. Maybe I can find ways to give back to where I grew up, where I spent a happy 28 years of life, without attaching so much emotional baggage to it. Maybe I can celebrate having multiple places to call home. Maybe I can accept that while I define myself as Indian, I need not stop there.

Writing samples

Ramya SriramUncategorizedLeave a Comment

I’m sharing below different types of content written for various purposes. At a high level, almost all of the content on kolabtree.com/blog is sourced, written and designed by me, including the layout, plugins, etc.

1. A landing page communicating our value to small businesses: https://www.kolabtree.com/solutions/small-businesses

2. Optimizing SEO and content on this page, ranks #1 for “hire a chemist” https://www.kolabtree.com/find-an-expert/subject/chemistry

3. A short, high-converting blog post speaking to a high-intent audience: https://www.kolabtree.com/blog/how-to-hire-a-chemist/ (ranks #1 for “how to hire a chemist”)  

4. An article published in Business Matters UK, ranking #1 for long-tail keyword “how to take a food product to market”: https://bmmagazine.co.uk/in-business/advice/seven-steps-for-taking-your-food-product-to-market/

5.  A blog post addressing a specific pain point at the “consideration” stage of the journey: https://www.kolabtree.com/blog/7-tips-to-protect-your-ip-while-working-with-a-freelancer/ (a version of this was published in Startups Magazine UK)

6. A blog post solving a specific problem, which helped us get visibility among clients: https://www.kolabtree.com/blog/how-healthcare-companies-can-recover-from-the-medic-update-in-3-steps/

7. An email that saw one of our highest CTRs/conversions:
https://mailchi.mp/kolabtree/coronavirus-research-how-kolabtree-is-helping-4802429?e=0992b3a66d

8. An example of a LinkedIn post that performed well (part of a series of freelancer features):  https://www.linkedin.com/feed/update/urn:li:activity:6823557288691802112/

9. A recent success story about vegan eggs being used in client pitches

10. Using storytelling and LinkedIn carousels to showcase our success stories

11. A white paper on a complex topic (EU MDR compliance), which I researched and put together on Canva, used as a lead magnet

Increasing blog traffic (45%) and conversions (300%)

Ramya SriramUncategorizedLeave a Comment

The challenge

Kolabtree is an open talent platform that connects businesses to freelance scientists. As the organization speaks to a diverse set of clients, the challenge was to build a scalable and sustainable content strategy for the Kolabtree blog, aimed at maximizing conversions. 

The solution

To establish the Kolabtree blog as a secondary channel of business, by publishing trustworthy and reliable content.

The results

We’re growing organic traffic by 45% and conversions by at least 2x every year. In this article I break down how. 

My role

Own the blog and everything associated with it, from sourcing content and hiring writers to installing the right plugins and sidebars. I worked as part of a small and powerful team of 4 (sometimes 5), initially as the sole content marketer. In the last year, I had the support of an in-house Senior Content Writer.

The process

Here’s a 5-point summary of my approach: 

  • Personas: Developing strong persona narratives to address specific challenges 
  • Value proposition: Identifying our value proposition and competitive advantage. Communicating these at all touchpoints
  • Content types: Experimenting with a variety of content types and channels 
  • Data: Using data to measure, monitor and improve performance consistently  
  • Repurposing and distribution: Making sure old content gets recycled and content is repurposed

TIMELINE 

2016-2018

  • Established Kolabtree blog with the aim of it being a high-converting channel 
  • Tweaked the SmartMag WordPress theme to add custom menus, sidebars and plugins
  • During this time, we had a few thousand visitors

2018-2019

  • Started investing in hiring experts to write for the blog on specific subjects, especially after Google’s Medic update 
  • Split up content calendar by persona

100% increase in traffic and several improvements in page rankings.   

2019-2020 

  • Moved from a subdomain to a subfolder 
  • Had a specific industry focus every quarter 
  • Improved the quality of traffic by moving to a high-intent audience
  • Started a “how to hire” series on the blog that brings in a niche, small audience with high chance of conversions. 
  • SEO strategy became stronger, using keywords with not only high search volumes but strong commercial intent. 

200% increase in traffic. 
140% increase in traffic from blog to homepage, demonstrating better quality audience.
350% increase in conversions

2020-2021

  • Developed a massive content plan with content pillars for users across funnels. This means that Kolabtree will never run of things to write about 🙂
  • Provided a space for freelancers to talk about their work 
  • Started publishing interviews with freelancers to spotlight their work
  • Developed a stronger plan to distribute content  
  • Moved towards publishing content of at least 2,000 words

45% increase in traffic. 
240% increase in traffic from blog to homepage, demonstrating an even better quality of audience. 
350% increase in conversions


Defining services for Kolabtree

Ramya SriramUncategorizedLeave a Comment

Before

After

Context

Kolabtree helps businesses hire freelance experts and scientists online. Users are asked to post a project, during which they select the service they are looking for. An internal algorithm works to pull up a list of recommended experts.

The problem

Kolabtree clients were taking a lot of time to choose a service as the options were confusing. Many users were also choosing the “Other” option even though their service was listed. This meant that they found decision-making difficult at this point and wanted to quickly move on to the next step. However, choosing a wrong service impacts matchmaking, and so users did not see the right set of experts, leading to a drop in conversions.

The solution

With the aim of reducing the amount of time users spend making a decision on this page, we wanted to classify Kolabtree’s services into not more than five categories.

My role and approach

My role was to research how users were interacting with the product, specifically understanding the language they were using while posting a project. I found that many users were choosing the “Other” option even though their requirement was listed in the options, which meant that they wanted to quickly move on to the next step. Choosing a wrong service impacted matchmaking, and users were not able to see the best-suited experts.

I used a five step approach:

  1. Research existing user behaviour
  2. Understand the language clients were using and mapping them to our services
  3. Editing and merging categories
  4. Testing out new categories with existing and new categories to make sure nothing was missed
  5. Looking at heatmaps and GA data to analyze drop-offs and flow to next step

The benefits

  • The number of users filling out this information and moving to next step grew by 30%.
  • This step guided the rest of the steps on the form, making it easy for users to see a list of matched experts. This improved conversions.
  • The information captured at this point helped us refine subcategories and show pricing recommendations.

Comics about women in the workplace: A collaboration

Ramya SriramUncategorizedLeave a Comment

A series I made in collaboration with Women’s Web and a tech company (that can’t be named as they changed their mind about the campaign!). The series aimed to encourage and celebrate women at work, while focusing on the importance of setting boundaries, defining success and trusting yourself.

1. For women getting back to work after a career break: maternity or otherwise. 

—

2. Based on real life stories from which we learn that women are more likely to suffer from imposter syndrome. 

3. The importance of finding balance at work 

The story of Blossom Bookhouse, Bangalore’s best-loved bookstore

Ramya SriramUncategorizedLeave a Comment

This article was first published in The Better India on August 13, 2017, 1:00 pm, titled “How One Man Made Bengaluru’s Favourite Bookstore ‘Blossom’ From the Pavement”. This is the story of Mr Mayi Gowda, the man who set up and runs the icon Blossom Bookhouse, Bangalore. 
——
Rows of shelves spill over with books, holding the promise of an escape into countless different worlds. I walk through them in amazement, but slightly panicky at the thought that I might never read each and every book here. There’s a lived-in feel about the place. I close my eyes for a second and can almost feel the stories, secrets and surprises that surround me. I pick up a book at random and flick through the pages, the paper is yellowing and dog-eared, with hand-written notes in the margins. Ah, the sweet smell of yesteryear! I settle down comfortably in a corner, feeling like I’ve found a new home.

A couple of hours later, I emerge happily from the shop, armed with an illustrated coffee table book, a couple of obscure comics, and some rare western classics.

I’ve made my first maiden trip to the much-loved and revered bookstore of Bangalore, Blossom Book House!

The entrance of Blossom Book House – a familiar, welcoming sight for many It was the first of many visits that followed. A trip to Bengaluru was never complete without the ritualistic pilgrimage to Church Street. And over the years, in spite of growing rapidly, Blossom (more frequently referred to as Blossoms or Blossom’s) has always retained that homely, small-shop feel. The credit for that goes to its founder, the remarkable Mayi Gowda. I catch up with Mr. Gowda ten years since I made that first trip, going through my memories of Blossom, as he goes through his own.

READ THE FULL STORY ON THE BETTER INDIA.

 

Eureka!

Ramya SriramUncategorizedLeave a Comment

Be it for corporate branding projects or for individual personalised gifts, I can help you with your ideation process and the outcome. I love being pushed to think, and seeing an idea take shape and form in the physical world is incredibly satisfying.

If you’re looking for someone to help you crack that big campaign or create content that makes conversation with the reader, get in touch at ramyasriram1@gmail.com.

 

Let’s collaborate!

Ramya SriramUncategorizedLeave a Comment

I work with organisations on a variety of projects that require ideation and translation of ideas into words and pictures.

My work spans:

-Copywriting
-Illustration/Comics
-Content writing
-Merchandise Design
-Travel Writing

My clients have included, among others:

-IIM Bangalore
-Akshara Foundation
-Muncipal Corporations of the State Governments of India
-Rewheel, an NGO promoting the use of cloth bags
-Krishi Gram Vikas Kendra, an NGO working towards sustainable rural development
-GoMowgli, a travel company

As part of my stint in JWT, I’ve written copy for Apollo Hospitals, the CK Birla Group, Gati and Delhi Public School.

Take a look at my portfolio here.

Get in touch at ramyasriram1@gmail.com!